London, 25 th July 2019
NCR supplies nearly half of worldwide self-checkout units, but new competitors
New research reveals there were more than 80,000 self-checkout shipments in 2018, with NCR holding
the largest market share
Wide variety of suppliers compete in dynamic self-checkout market…
Global EPOS and Self-Checkout 2019, the latest study by strategic research and consulting firm RBR,
shows another record-breaking year for self-checkout shipments. The report, which covers 53 country
countries worldwide, highlights a dynamic and competitive environment of more than 20 suppliers, with
global, regional and local vendors all active.
…but NCR and Toshiba still delivered seven out of 10 terminals
NCR is the largest self-checkout vendor, accounting for nearly half of units delivered worldwide. The
company leads in five out of the six regions in RBR’s study, with its terminals installed at major
international retailers including Walmart, Tesco and REWE group.
Toshiba, the second largest supplier, grew its share by two percentage points in 2018. The Japanese
vendor’s customers are mainly leading US and Japanese grocery chains such as Albertsons and Life
supermarkets. NCR and Toshiba together make up 70% of global shipments.
Suppliers’ Shares of Self-Checkout Shipments Worldwide, 2018
Source: Global EPOS and Self-Checkout 2019 (RBR)
Diebold Nixdorf is the third largest supplier and accounts for nearly a third of all European shipments.
CCL Technology has quickly established itself as the largest self-checkout supplier in its Chinese home
market and delivered 5,000 units in 2018. Japan’s Fujitsu also has a strong presence domestically, as
well as the largest share in Canada.
Other vendors shipping more than 1,000 terminals globally include Japan’s Digi, Sweden’s ITAB and
China’s Wintec. Digi’s terminals are installed at local supermarket chains, ITAB mainly works with
European retailers, and Wintec has installations in its home country as well as Israel.
Local vendors add to the competitive landscape
The competitive landscape of the self-checkout market is evolving, with new suppliers emerging
year-on-year. Momentum in Brazil has been fuelled by multiple domestic vendors, while there are also
regional suppliers present in CEE. Alan Burt, who led the RBR research, commented: “The range of
self-checkout suppliers is expanding every year as retailers across the globe look for solutions to
provide their customers with a frictionless checkout experience in store.”
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Notes to editors
These figures and insights are based on RBR’s Global EPOS and Self-Checkout 2019 report. Since its
first appearance in 2008, RBR’s survey has been used for strategic planning across the industry. For
more information about this report or to discuss the findings in more detail please email Alan Burt
(email@example.com) or call +44 20 8831 7322.
RBR is a strategic research and consulting firm with three decades of experience in banking and retail
automation, cards and payments. It assists its clients by providing independent advice and intelligence
through published reports, consulting, newsletters and events.
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